In my last post
I attempted to overlap what it would take to establish a middle ground
and the concept of open source driven solutions. I'm not sure how well
my point went across, but I am certain that the notion of a new wave of
solution that not only includes, but is rooted in openness is one
that's here to stay. With that in mind, I think it's relevant to look
into what it will take to facilitate the shift towards flexible, truly open
solutions. More than anything I think this entails a change in
perception regarding what/how sizable a role open source will play in
the mostly nebulous world of "solutioning." In effect, what needs to
happen in order to kick-start the evolution of open solutions from
embryonic towards maturity?
To those allergic to buzzwords, the term solution might incite a
sneeze. However, upon further examination a great deal of technology is
delivered as a solution, that is a bundled, ready-to-use component. The
consumer technology market, by itself, is rife with examples (see: the
iPod, most home PCs). And while the concept that consumers want to
purchase products that fit a specific niche practically out-of-the-box,
the notion that the same holds for large companies isn't as evident. To
be fair, it's not possible to mass produce ready-made technology for
organizations with narrowly defined business requirements and use-case
scenarios. And in the case of open source, there are hardcore realities
that stand in the way of it playing a larger role in driving greater
time-to-value and cost efficiency:
- Integrated designs. One solution size does not fit all
and the fit is typically determined by the industry in question. This
implies a knowledge of specific segments drawn out in the form of
industry solution maps.
- The importance of the sales cycle. Solutions are sold, first
and foremost. Open source is still being stealthily transported into a
great deal of enterprise environments with the sales process a
shortened after thought. If the notion of open source solutions is to
take hold, it must be sold and accepted wholeheartedly not smuggled in
and permitted to stay afterwards.
- Overlap with industry proven models, best practices and methodologies is key. Acronyms like CBM, IFW and BPM might not be everyday terms but they are industry proven and widely accepted as the basis for solutioning.
- The criticality of a top-down approach that initially prizes business value over technology.
I won't pose the bottom-up mentality that has buoyed the open source
software movement for some time now, against the seemingly inherent
top-down nature of most hierarchies. However, it pays to note that
technology selection/procurement is at its core a business decision.
And unlike individual products, integrated solutions speak more to the
business side of things than anything else.
Finally, if open source solutions are to evolve they must rely on
more than being cheaper. Especially since the marketplace tends to base
its decision on more factors than just price alone. The market for
solutions is driven by participants who exhibit demand for addressing
their industry-specific performance drivers, are modular and
customizable. Add to the fact that providers which can accelerate time
to value, reduce risk and deliver integration are its leaders and it
becomes evident that the road to broadly relevant open source solutions
is a tough one, indeed.
About the blogger: Alex Fletcher is lead industry analyst at Entiva Group Incorporated, a research and analyst firm which specializes exclusively on the open source software industry. In addition to his analyst coverage activities, he advises organizations of all sizes on establishing governance, strategy and policy surrounding use of open source software as a competitive differentiator. Alex has prior experience as a consultant, software engineer and start-up founder. He can be reached at alex dot fletcher -at- entivagroup dot com.